Cine97 Privacy Policy
Our Privacy Policy explains how cine97 collects, uses, and safeguards the personal data of users on our Malaysia platform — transparently and professionally.
Effective Date: 1 January 2026
Information We Collect
Cine97 collects various types of information to enhance the user experience and meet relevant technical, regulatory, and legal requirements.
- Account Information: Includes your name, email address, phone number, physical address, and identity verification details.
- Device & Browser Information: Technical data such as device type, operating system, IP address, browser type, and in-platform activity logs.
- Payment Information: Transaction details and payment methods in MYR, including digital wallet and local bank information used.
- Cookies & Tracking Technologies: To manage sessions, collect anonymous usage statistics, and improve navigation.
- Usage Data: Frequency, interactions, and types of games played, collected for analytics and marketing purposes.
How We Use Your Information
We use the information collected for the following purposes:
- Processing account registration and identity verification.
- Managing financial transactions, including deposits and withdrawals in MYR.
- To improve the performance, security, and stability of our platform.
- Delivering a personalised entertainment experience and promotional offers tailored to each user's preferences.
- To comply with legal regulations and handle official requests from relevant authorities.
All data usage is strictly governed and limited to the stated purposes and applicable data protection regulations.
Cookies & Tracking
To enhance navigation and provide essential functionality, cine97 uses cookies and other tracking technologies. These include:
- Session Cookies: To remember your login details and manage your session.
- Analytics Cookies: To collect anonymised data on platform usage, helping us understand user behaviour and improve our services.
- Marketing Cookies: To help tailor ads and promotions to be more relevant to each user's interests.
Users can manage cookie preferences through their browser settings, though this may affect certain features on the cine97 platform.
Data Storage & Security
Users' personal data is stored securely using protected servers and the latest encryption technology. cine97 enforces strict security procedures to prevent unauthorised access, data loss, or tampering.
We retain your information only for as long as necessary to fulfil legitimate purposes, including legal compliance and audit requirements. Once no longer needed, data is securely deleted or anonymised.
Sharing of Information with Third Parties
Cine97 does not share your personal information with third parties without your consent, except in the following circumstances:
- With service providers who support platform operations (such as payment processors), subject to strict confidentiality agreements.
- For legal compliance or in response to lawful requests from relevant authorities.
- In the event of a merger, sale, or change of control involving cine97, data may be transferred to the acquiring party.
We ensure that all third parties are bound by law or contract to maintain the confidentiality and security of your data.
User Rights Over Personal Data
You have the right to access, correct, update, or delete your personal data held by cine97. Requests can be submitted through our customer support system or directly via your account settings.
You may also opt out of or restrict certain data processing activities, including direct marketing. Please note that doing so may affect certain features or offers available to you on the platform.
For added security, we verify your identity before carrying out any significant changes to your personal data.
Changes to the Privacy Policy
Cine97 reserves the right to update this privacy policy at any time without prior notice. Any material changes will be communicated via the website or the email address you have registered.
Continued use of the platform following any changes constitutes your acceptance of the updated policy. We encourage users to review this policy periodically to stay informed on how their data is protected.
Contact Us
If you have any questions or requests regarding your privacy or personal data, please reach out to our support team through the cine97 platform. We are committed to assisting you and ensuring your privacy rights are fully upheld.
You may also check FAQ us for more information and immediate assistance.
Your Privacy Protection Is Our Priority
Register an account today and enjoy everything cine97 has to offer — backed by comprehensive and transparent data protection. Reach out to us anytime for further support.